CopyCatGet help without sharing your workflow
For CopyCat on Mac, open Settings → Privacy and support. Preview a redacted report, then explicitly send it or export it locally. Keep the report reference when contacting support. Permission guidance is in Settings → Permissions; backup and recovery guidance is in Settings → Storage.
Contact support
For CopyCat support, account deletion or privacy requests, email support@lavenberry.com.
CopyCat for Chrome
Open the CopyCat side panel and Account & settings to check your account connection, credits and action approvals. If a task pauses, review its message before choosing Resume or Stop. Sign-in and essential questions require your attention. In Chrome, open Extensions → Manage extensions → CopyCat → Details to review website access. Avoid reloading or removing the extension during an active recording or run. Local recordings and history can be removed with their Delete controls; removing the extension clears its local content. Disconnect revokes this Chrome device connection; it does not delete your account or billing receipts.
When requesting help, include whether you use CopyCat on Mac or for Chrome, the app or extension version, your browser or macOS version, the problem and any report reference. Do not send a full profile backup, recording, password, email sign-in code, device credential, API key or raw log. Share screenshots only after checking them for personal information.